Shipments
Tuber Orders
We usually begin shipping tubers in the first week of December, hopefully all will have all orders dispatched before the Christmas and New Year holiday period.
Plant orders
An email will be sent prior to dispatch, with regard to the dispatch and collection of orders, we expect to be fully open from May 13th 2024 for the collection. Please let us know if you are going to be away during the second half of May or the first week of June enabling us to avoid sending plants to an empty property.
We try as far as is possible to meet any specific delivery date you may have specified. However, we are subject to natural processes and the plants do not always behave and grow to our calendar!
All packages are dispatched Monday to Thursday and are shipped via DHL with tracking and drop-off without signature if you give us your secure drop-off place, (we also tag each package IF OUT LEAVE IN SAFE PLACE). You will be provided with a link to track your package online. Boxes are strong, double walled corrugated cardboard, amply sized and your items are well-protected.
Shipping fees include handling and packing fees as well as courier costs. We cannot group two distinct orders placed separately, i.e. tubers and plants, and shipping fees will apply to each of them.
Delivery to England and Wales is £9.00, Scotland is £15.00. Delivery to England, Wales and Scotland is the day after dispatch.